About TicketSource

Our story and how it all began

TicketSource is a free online ticketing system. It was launched in February 2004, and since then, has been used by over 20,000 event organisers and venues of all shapes and sizes throughout the UK. In 2014, shortly after celebrating our 10th anniversary, we also made the service available in the USA and the Eurozone.

How we got started

In early 2004 Simon Wilsher, Gavin Davidson and Alexander McLauchlan were all directors of Source Insurance Ltd - a leading producer of insurance comparison sites. All three were also involved with theatre and the arts in one capacity or another and one day the conversation turned to the limited options for online ticketing.

There were already a range of subscription-based online box office solutions available but they were expensive and hard to use.

So the idea was born to use the same technologies that they were already applying to the insurance industry to create a free, self-service ticketing system that would give users full and instant control of their events online, while fully integrating in-house bookings and services.

Our Philosophy

We're committed to keeping customer booking fees lower than all our major competitors. From the outset, our goal has been to make just enough profit to be a viable business that can sustain top notch customer service, ongoing system development and best practice system security measures, while remaining as competitive as possible for users. We've extended this to our extra products and services, many of which can be used for free.

By making our profit commission based, we've committed to increasing sales for our organisers by promoting all events for free and continually optimising the customer journey.

If you're considering joining us and would like to know more, or need help getting started, please get in touch.

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