For your peace of mind it's good to know that we're a full member of STAR (the Society of Ticket Agents and Retailers).
STAR members comply with a code of practice designed to help protect customers. You can be sure that a STAR member will always:
- Clearly identify the face value of any tickets purchased and any additional booking fees
- Refund at least the face value of the ticket if an event is cancelled and the promoter agrees to refunds
- Handle bookings politely and courteously, giving the highest standards of professional service
- Highlight any terms and conditions, including transferability, cancellation and viewing restrictions
Your customers can book from TicketSource with confidence and in the knowledge that they'll be buying tickets from a secure and trusted primary ticket agent.
For further information about STAR, you can visit their website at www.star.org.uk.