What to look for in a ticketing app when your venue is well off the beaten path

Posted on Wed 28 June 2017 at 5.22PM
Categories: Features, General Discussion

Performance taking place in a ruin

“All the world’s a stage” said Shakespeare, and that has never been more true than today, as event organisers seek out ever more unusual, exotic, or quirky locations to lift their productions above the ordinary. In doing so however, they invite the logistical challenges of operating in venues that are not really venues by design.  

That’s when the choice of ticketing and event management system can really make a difference.

Everyone knows that not all ticketing and event management apps are created equal, but this is especially true when it comes to “out of the way” locations. It helps if the ticketing system makes it easy to give attendees all the information they need to find their way into that abandoned warehouse, ruined castle or particularly scenic corner of the countryside… including Google Maps links. Likewise it is often important to be able to implement scanning technology in order to validate large numbers of tickets, when operating in a location with no Wi-Fi or mobile phone reception.

TicketSource is one of the UK’s leading subscription-free ticketing and event management apps. There is no charge to the event organiser for using TicketSource, only a small booking fee payable by those end customers who purchase their tickets using a credit or debit card.  

The early adopters of free apps like Eventbrite and TicketSource have mainly been smaller event organisers, promoters and venues who didn’t have the budget for the established subscription-based systems, but increasingly, larger professional outfits are also realising that they can have everything they need to run their box office and manage their visitors for free… even if when that requires bringing 21st Century technology to a far flung field.

Here are a few of the TicketSource features that can help you do just that.

Customisable on-ticket instructions for your customers

You can customise your TicketSource e-ticket text to feature information on how to find your location, which entrance to use, signposts to look for, where to park, safety advice, etc.

Automated map of location and Google Maps link on e-tickets

However unusual or remote your location, just include the postcode on your listings and TicketSource will automatically add a map of the vicinity to your e-tickets, as well as a link to the location on Google Maps so that customers can easily get directions.

Online and offline ticket scanning options

Each ticket produced by the TicketSource system – whether a “print at home” e-ticket, traditional thermal print card ticket, or mobile phone ticket – features a unique QR code that, when scanned, is validated in realtime against the event’s ticket sales database. Once scanned that unique ticket reference deactivates, preventing later fraudulent entry with duplicates. The TicketSource Express scanning app checks each ticket reference against our database in real time. If you have Wi-Fi access to the Internet or even just a 3G/4G/LTE connection at the venue, you can use it with no need to sync an offline copy of your bookings. It can even be used on multiple devices at different entrances concurrently as long as they are all connected to the Internet. However if you don’t have Wi-Fi or mobile connectivity, simply download TicketSource Express (offline version for Windows) from our website onto your laptop. Once the program is installed you will be able to log in and import the list of bookings for your events into TicketSource Express Offline while you still have Internet access. You will then be able to use our barcode scanning validation options at any “off-grid” venue, without needing an Internet connection. 

For more details check out the TicketSource Knowledgebase articles on:

Customising e-tickets and Barcode Scanning.

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