Booking Fee Structure

Go to "Account" | "Booking Fee Settings"


You will set your booking fee structure during the sign-up process, however you can change the structure at any time.  Please note that changes apply to all events – including those that are currently on sale.


The booking fee options are:


  • Booking fee inclusive of the total cost of the tickets.  The booking fee will be included in the total cost of the tickets and absorbed by you.
  • Booking fee exclusive of the total cost of tickets. The booking fee will be added to the total cost of the tickets and paid by your customer.
  • Booking fee split between you and your customer.  Part of the booking fee will be added to the total cost of the tickets and paid by your customer, and the remainder of the booking fee will be included in the total cost of the tickets and absorbed by you.
  • Booking fee flat rate per ticket.  The flat rate booking fee will be added to each ticket and paid by your customer, and the remainder of the booking fee owing will be included in the total cost of the tickets and absorbed by you.


A booking fee calculator is available at the bottom of the Booking Fee Structure page to assist you to calculate the cost of each booking fee option.


To change the booking fee structure, select the appropriate option and click "Save Changes" at the bottom of the screen.

Category: Getting Started

Keywords: booking, booking fee, exclusive, fee, flat, inclusive, rate, split

Last modified on Thu 2 February 2017