There are numerous ways to contact TicketSource:
You will normally receive a response within 1 working day (however we do try to respond within one hour during office hours). Email is monitored out of hours for what is considered urgent system issues.
Phone: 0333 666 4466
Tech support is available between 9 am - 5.30 pm Monday to Friday (with limited support until 7 pm) and limited support 9 am - 5 pm Saturday.
Live chat: with our technical support team via this link during office hours.
Post: TicketSouce Ltd., Off Edge, Station Approach, Penarth, CF64 3EE