Can I change the capacity on an existing event?

You can change the capacity on an existing event.  How you do this, will depend on whether your event is unreserved or has a seating plan.

For unreserved events:

  • Go to your dashboard (the house icon)
  • Next to the relevant event go to "Actions | Set Ticket Availability"
  • In the capacity box, add the new capacity.
  • Click "Save Changes" to apply.

For events with a seating plan:

  • Go to "Events | Modify Event" and select the event from the drop down list.
  • In the "Ticket Allocation" column, click to "modify".
  • In the table that is displayed, click to "modify" next to the relevant section.
  • To remove a seat(s), click on a seat and select "remove multiple seats". Enter the number of seats to be removed and click on "remove seats".
  • To add seats, follow the above but select "add multiple seats"
  • You will not be able to delete any seats that have already been sold.
  • Click "Save Changes" to apply.

Category: Managing Events

Last modified on Mon 4 July 2016