Change your booking fee option

You have the flexibility to change how your booking fee is applied at any time.  However, any changes are applicable to ALL events, including those already on sale.


To change the booking fee setting:

  • Hover over the "Account" tab at the top of the page and select the "Booking Fee Settings" option
  • Modify the booking fee setting as required
  • Click "Save Changes"

On the "Booking Fee Settings" page, there is a booking fee calculator that will assist you in deciding the best booking fee option for your organisation. By default, the booking fee setting is set to exclusive of the total cost of the tickets (meaning that the booking fee will be added to the total cost of the tickets and paid by your customer).

Category: Managing Events

Keywords: booking, exclusive, fee, flat rate, inclusive, split, booking fee

Last modified on Thu 18 April 2019