Outsource your telephone box office service

For venues or event organisers who would benefit from outsourcing their telephone bookings and cutting costs... TicketSource has a solution.

On request, we offer an outsourced telephone box office service. Once activated, we will answer telephone booking calls and process ticket orders on your behalf. There is no charge to the Event Organiser or Venue for using this service.

call centre

Dispatch fee

Customers choosing to book their tickets using our telephone box office solution pay an additional £1.50 to have their tickets booked via one of our friendly telephone operators and dispatched to them directly from TicketSource.

Customers who book via our Box Office can opt to receive e-tickets or mobile tickets, both covered by the £1.50 telephone service fee.

Benefits of outsourcing your telephone bookings

Cut running costs

Whether you completely outsource your Telephone Box Office to us or just during busy periods, you’ll be saving money.

Add a personal touch

Some people prefer to book by phone, so let our friendly box office team take care of them, leaving your in-house staff to focus on customers at the venue.

Improved venue management

Take the pressure off your team by letting us be an overflow for your telephone bookings during your busiest times.

Contact us on 0333 666 4466 or email us via support@ticketsource.co.uk for more information on this service.